Privacy policy

At Gobinkies, your privacy, trust, and your pet parenting journey matter deeply to us. We are committed to protecting your personal information and ensuring that your shopping experience with us remains safe, secure, and transparent.

Information We Collect

As permitted by law, we may collect certain personal information when you browse our website, place an order, or contact us. This may include:

Name
Email address
Phone number
Shipping & billing address
Payment information (processed securely through payment gateways)
Order history and shopping preferences
Communication preferences

How We Use Your Information

Your information helps us provide a better experience for both you and your furry companions. We may use your data to:

Process and deliver your orders
Provide customer support
Improve our products, services, and website experience
Send order updates and shipping notifications
Share new launches, offers, pet care updates, and promotional campaigns
Prevent fraudulent transactions and maintain website security

We do not sell or misuse your personal information.

Like most e-commerce websites, Gobinkies uses cookies to improve website functionality, remember your preferences, understand user behaviour, and provide a smoother browsing experience.

You can choose to disable cookies through your browser settings, though some website features may not function properly.

Sharing of Information

We may share limited information with trusted third-party service providers strictly for operational purposes, such as:

Payment processing
Order fulfillment & shipping
Website analytics
Customer support services

These partners are required to maintain the confidentiality and security of your information.

Data Security

We take appropriate security measures to protect your personal information from unauthorised access, misuse, or disclosure. However, while we strive to use commercially acceptable methods to protect your data, no online platform can guarantee absolute security.

Children’s Privacy

Gobinkies does not knowingly collect personal information from children under the age of 16. If you believe a child has shared personal information with us, please contact us for immediate removal.

Your Rights

Depending on applicable laws, you may have the right to:

Access your personal information
Correct inaccurate information
Request the deletion of your data
Withdraw consent for marketing communications

You may contact us anytime regarding your data or privacy concerns.

Changes to This Policy

Gobinkies reserves the right to update or modify this Privacy Policy at any time. Any updates will be reflected on this page.

If you have any questions regarding our Privacy Policy or how your information is handled, feel free to contact us: info@gobinkies.com or call us at +91 91470 98519

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India.